Effective Date: 23-02-2026
Pip & Wells (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Dutch data protection laws.
This Privacy & Data Protection Policy explains how we collect, use, disclose, and safeguard your personal data when you visit or make a purchase from www.pipandwells.com.
Pip & Wells
Hagelkruis 19
5761 GP Bakel
Netherlands
KVK number: 97455059
Vestigingsnummer: 000062695371
Email: info@pipandwells.com
Website: www.pipandwells.com
Pip & Wells is registered in the Netherlands and operates in retail of home fragrance and interior products.
When you visit our website or place an order, we may collect the following categories of personal data:
Full name
Billing address
Shipping address
Email address
Phone number
Order details
Communication history with customer support
Payment details are processed securely by third-party payment providers. We do not store full credit card numbers.
When you browse our website, we may automatically collect:
IP address
Browser type and version
Device information
Time zone
Referring website
Pages viewed
Click behavior
Cookies and similar tracking technologies
Under GDPR, we process personal data on the following legal grounds:
Contractual necessity: to process and deliver your order
Legal obligation: to comply with tax and accounting regulations
Legitimate interest: to improve our website and prevent fraud
Consent: for email marketing and certain cookies
You may withdraw your consent at any time.
We use your data to:
Process and ship orders
Provide customer service
Send transactional emails (order confirmations, shipping updates)
Improve website performance and user experience
Prevent fraud and enhance security
Send newsletters and promotional communications (only with consent)
We do not sell your personal data.
Payments are securely handled by third-party providers such as:
Shopify Payments
Klarna
PayPal
Other available payment providers on our website
These providers process payment information in accordance with their own privacy policies and GDPR obligations.
We use cookies and similar technologies to:
Enable core website functionality
Remember user preferences
Analyze website traffic
Improve marketing performance
EU visitors are presented with a cookie consent banner in accordance with GDPR and ePrivacy regulations.
You can manage or disable cookies through your browser settings at any time.
We only share personal data when necessary with trusted partners such as:
Payment providers
Shipping and logistics partners
IT and hosting providers
Marketing platforms (only when consent is given)
All service providers are contractually bound to protect your data.
Some service providers may process data outside the European Economic Area. When this occurs, we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission.
We retain personal data only as long as necessary to:
Fulfill orders
Comply with legal obligations (including tax retention requirements)
Resolve disputes
Enforce agreements
When data is no longer required, it is securely deleted or anonymized.
If you are located within the European Union, you have the right to:
Access your personal data
Request correction of inaccurate information
Request deletion of your data
Restrict processing
Object to processing
Request data portability
Withdraw consent at any time
Lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) or your local supervisory authority
To exercise any of these rights, contact:
We will respond within the legally required timeframe.
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
However, no method of online transmission is entirely secure.
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
We may update this Privacy & Data Protection Policy to reflect legal, operational, or regulatory changes. The updated version will be posted on this page with a revised effective date.