How does the diffuser work without water?
The Pure One uses advanced cold air diffusion technology. Pressurized air breaks the fragrance oil into an ultra-fine dry mist — no heat, no water, no dilution. The result is a pure, intense scent just like in a luxury hotel.
How long does one bottle of fragrance oil last?
Each 120 ml bottle lasts approximately 60 days with normal use. The set includes 3 bottles, giving you up to 6 months of fragrance experience in total.
Is the diffuser safe around children and pets?
Yes. Our fragrance oils are made from natural essential oils and are free from parabens, formaldehyde and colorants. They are 100% vegan, cruelty-free and safe for use around children and pets.
Does the diffuser leave residue on my furniture?
No. Because the mist is completely dry, it leaves no wet residue on furniture, walls or surfaces. You can place it anywhere without worry.
How large a room can the diffuser cover?
The Pure One is suitable for rooms up to 100 m². It works well in living rooms, open-plan spaces, hallways and bedrooms.
Can I use my own fragrance oils?
The diffuser is optimized for Pip & Wells® fragrance oils to ensure the best performance and longevity. Using other oils may affect the result and could void the warranty.
How do I control the diffuser?
The Pure One comes with a remote control that lets you set a timer of 1, 4 or 8 hours. It is also wireless and rechargeable, so no cables are needed during use.
When will I receive my order?
We aim to deliver your order the next business day. Order today and enjoy pure luxury in your home tomorrow.
What if I am not satisfied?
We offer a 100% money-back guarantee. Not happy with your purchase? Contact us and we will refund you in full — no questions asked.